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Benchmarking & Best Practices

4 days
All levels
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Benchmarking is the process of continually searching for the best methods, practices and processes, and either adopting or adapting their good features and implementing them to become the “best of the best.” To become the best-in-class, organizations need to implement the right processes to get there.
This workshop covers the benefits of benchmarking, various types of benchmarking, identification of what to benchmark, and provides a detailed step by step guidance on how to systematically carry out a benchmarking project. It also includes practical tips on the benchmarking process, benchmarking etiquettes and the critical success factors.

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