This course is designed for professionals who are interested in advancing their supervisory and managerial performance using coaching, counseling and mentoring skills. In this course. Participants will be introduced to the core skills of the coaching process and gain a greater understanding of how this process can positively impact employee performance. The ‘TGROW’ model of coaching will be introduced and the advantages and disadvantages of this model will also be discussed. In this course, participants will also learn how and when to use counseling and mentoring effectively in order to keep the performance of their employees on track.