Procurement Policies, Processes and Service Level Agreements (SLAs), guide the activities of Procurement professionals and their business partners, and provide a functional and moral compass. To ensure eﬀectiveness, these documents must be aligned to the strategic intent and the broader environment of the organization. . In this course, we will demonstrate how to develop such policies, process flowcharts and SLAs in a simple, specific and appropriate style that meets the requirements of a modern organization. A bids management outline from launching to delivery will be explained step by step.